SDM depends on the clinician building a good relationship with the patient during the clinical encounter.
When information is shared and patients are supported to deliberate and express their preferences and views during the decision making process, there are many benefits to both clinicians and their patients.
- Engages Patient, Leading to Higher Satisfaction
Surveys have consistently indicated that patients want more engagement with their healthcare providers.2 In studies at UW Health, 83% of clinicians using HealthDecision tools believed the tools increased or greatly increased patient satisfaction scores (the rest were neutral).5 These scores included metrics of clinician communication and patients’ likelihood to recommend the clinician to others.3
- Improves Clinician’s Workflow by Being Integrated into the EHR
Once installed, HealthDecision is easily accessible within an existing EHR system. The tools distill the key steps in the decision-making process, enabling clinicians to focus thoughtful discussion on helping patients weigh the pros and cons of their medical options.
- Performs Complex Risk Calculations and Presents Latest Guidelines
HealthDecision does the “busywork” for clinicians, applying the most current medical guidelines to screen for eligibility and automatically pulling in patient data to perform complex risk calculations—thus allowing the clinician to concentrate on the conversation.HealthDecision’s team includes medical champions specific for each tool, who actively evaluate new literature and its possible impact for patients. Extensive documentation and referencing within each tool enable clinicians to connect to the guidelines applied as well as to the underlying literature.
- Documents Patient Choices and Shared Decision Making
HealthDecision tools effectively present benefits and harms associated with healthcare options, capture patient decisions, and build a summary. Clinicians can paste this information into the patient note, documenting the nuances of the shared decision-making conversation, as well as print the summary and additional patient education materials directly from within HealthDecision.